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Warranty Policy

Return and warranty policy of PHUC HUNG ALUMINUM GLASS

1. Products are subject to exchange and warranty

All products are supplied/processed by PHUC HUNG ALUMINUM GLASS

2. Warranty policy

2.1. Warranty conditions

  • Products within the warranty period, with warranty card of Phuc Hung Aluminum Glass.
  • Products with technical errors, installation errors belong to the installation responsibility of the company.
  • The company's and supplier's warranty stamps must be intact, not erased, torn or showing signs of change.

2.2. Conditions of non-warranty

  • Product is out of warranty.
  • The warranty card shows signs of being changed, scraped or swapped.
  • Used products have subjective errors from the customer's side due to improper use causing damage.

2.3. For products with expired warranty and products due to subjective errors from the customer

For products with expired warranty and products with errors due to subjective errors from customers, we still apply a maintenance and maintenance policy to ensure the quality of use.

3. Return Policy

3.1. Applicable products

  • The product has a technical error.

3.2. Product return and exchange conditions

  • Only apply for 1 1 renewal, not exchange or refund.
  • Not applicable to the product group of tempered glass and glass of all kinds.

4. Product warranty details

Aluminum 5 year warranty.
Accessories warranty 24 months.
4.2 Tempered glass doors of all kinds

Accessories warranty 12-24 months
18 month warranty.
4.3 Aluminum and glass cabinets of all kinds

18 month warranty.

4.3 Aluminum and glass kitchen cabinets

In addition to Xingfa aluminum doors, glass doors, aluminum and glass kitchen cabinets and other aluminum and glass products, all products supplied, installed and retailed in PHUC HUNG, customers receive invoices and papers. warranty sheet with quality commitment to use for customers.

Contact information to support exchange & product warranty

  • Customers can directly contact the project supervision consultant in charge of related matters when there is a warranty problem. In addition, for retail products, you can contact PHUC HUNG or retailers directly.
  • If you need product advice or order, please contact:

PHUC HUNG ALUMINUM GLASS

 513 Pham Van Bach, Ward 15, Tan Binh District, Ho Chi Minh City

 0936 456 781 ( Zalo) - 0978 072 729

 nhomkinhphuchung.hcm@gmail.com

 www.nhomkinhphuchung.vn

 
NHÔM KÍNH PHÚC HƯNG

 513 Phạm Văn Bạch, Phường 15, Quận Tân Bình, TP. Hồ Chí Minh

 0936 456 781 ( Zalo) - 0978 072 729

 nhomkinhphuchung.hcm@gmail.com

​ www.nhomkinhphuchung.vn

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